NewBigAI Assistant — an AI copilot for internal documents

Big data.
Real intelligence.
Measurable results.

BigAI helps Vietnamese enterprises build modern data foundations and put AI into real operations — from data platforms and BI to generative AI and agents.

  • Free 60-minute assessment
  • On-premise or cloud deployment
  • Reply within 24 hours
DATA SOURCES ERP / SAP CRM IoT / Logs Files / API BigAI DataHub Ingest · CleanModel · GovernServe APPLICATIONS BI dashboards ML models AI assistant AI agents ● Uptime 99.9% Data lag < 5 min Records/day: 1.2B Sources: 24

Trusted by enterprises and institutions across Vietnam

VIETBANKMEGA RETAILAN PHÁT GROUPTRANSLOGMEDICARE+EDUTECH VNNAM VIỆT MFG

Common blockers

Where is your organisation stuck?

Three barriers that keep most data and AI programmes from producing business value.

Fragmented data

Data is scattered across ERP, CRM, spreadsheets and legacy systems. Every department has its own version of the truth, and nobody trusts the numbers.

See how BigAI solves it

Manual, always-late reporting

Analysts spend dozens of hours a week assembling reports. By the time a report is ready, the decision window has already closed.

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AI that never leaves the lab

Models work on a data scientist laptop but never reach production — no infrastructure, no monitoring, no operating process.

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Solutions

Six capabilities, one continuous roadmap

From data foundations to AI in operations — start at the point that matches your data maturity.

Enterprise Data Platform

A single source of truth for the whole organisation. BigAI consolidates every source system into a governed lakehouse so that every report and every AI model downstream runs on the same trusted numbers.

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Analytics & Business Intelligence

Get the right numbers to the right people, at the right time, with one shared definition. BigAI builds the certified metric layer and opens self-service to business users.

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AI & Machine Learning

A model only matters when it changes a real decision. BigAI selects use cases by business value, measures them against KPIs agreed up front, and hands over models running in production.

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Generative AI & AI Agents

Generative AI pays off when it is anchored to your real data. BigAI deploys RAG systems and agents inside your infrastructure, with every answer traceable to the source document.

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Computer Vision

Replace human eyes on the tasks repeated thousands of times a day. BigAI deploys vision systems that run inside the factory or store, independent of network conditions.

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MLOps & AI Infrastructure

The gap between a model that works and a model that runs is infrastructure. BigAI builds the platform that gets models to production quickly, keeps them monitored, and keeps the bill under control.

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BigAI Products

Packaged platforms, deployed in weeks

Five core products, usable standalone or combined into a complete data ecosystem.

BigAI DataHub

Bring data from every system in your organisation into one governed, traceable platform.

120+ prebuilt connectors

SAP, Oracle, MySQL, PostgreSQL, Salesforce, Google Analytics, regional marketplaces, spreadsheets and custom APIs.

Real-time synchronisation

CDC and streaming via Kafka, under five minutes latency for business-critical data.

Data quality controls

Automated completeness, format and duplication rules with anomaly alerts.

Highlights

  • 120+ prebuilt connectors
  • Real-time CDC and streaming
  • Catalogue, lineage and quality controls

How it works

1 · ConnectPick a connector or declare a custom API
2 · StandardiseMap fields, deduplicate, resolve keys
3 · ServeFeed BI, ML models and downstream systems

BigAI Insight

Get numbers to decision-makers without routing every request through IT, on one certified metric set for the whole company.

Role-based dashboards

Ready-made packs for executives, finance, sales, operations and HR.

Natural-language querying

Ask "How is northern region revenue tracking against last year?" and get the query and chart back.

Threshold alerts

Push alerts to email, Slack or Zalo when a metric crosses a configured threshold.

Highlights

  • Role-based dashboard packs
  • Natural-language querying
  • Alerts via email, Slack and Zalo

How it works

1 · Connect dataFrom DataHub, a warehouse or an existing database
2 · Certify metricsAgree definitions across departments
3 · Open self-serviceSet permissions and train business users

BigAI Assistant

An AI assistant that answers from your own internal documents and always cites the source so anyone can verify it.

Cited answers

Every answer carries document name and page; one click opens the original passage.

Per-document permissions

Only retrieves documents the asker is entitled to see, synced from AD/LDAP.

Connects to existing sources

SharePoint, Google Drive, Confluence, network shares, databases and internal sites.

Highlights

  • Answers with source citations
  • Runs in your own infrastructure
  • Per-document access control

How it works

1 · IngestParse, chunk and index into an internal vector store
2 · RetrieveFind relevant passages within the user permission scope
3 · GenerateSummarise strictly from retrieved passages
4 · CiteAttach sources and confidence

BigAI Vision

Replace human observation on tasks repeated thousands of times a day, with models running inside the plant.

Automated optical inspection

Detect surface defects, missing components and label errors on the line.

Vietnamese document OCR

Invoices, ID cards, waybills and contracts with full diacritics support.

Edge processing

Runs on local devices, under 100 ms latency, no internet dependency.

Highlights

  • Inspection at 30 frames per second
  • Vietnamese OCR above 97%
  • Footfall, heatmaps and safety alerts

How it works

1 · On-site trialTest with real products under real lighting
2 · Model trainingLabel and train per defect class
3 · Edge rolloutDeploy devices, wire up alerts and reporting

BigAI Voice

Vietnamese speech processing at a quality that holds up in a real contact centre, including regional accents and background noise.

Vietnamese speech recognition

All three regional accents supported, under 8% WER on real contact-centre audio.

Callbots and voicebots

Automated reminders, order confirmations and satisfaction surveys, with handover to a human when needed.

Call quality analytics

Score every call instead of a 2% sample: script compliance, customer sentiment and risk keywords.

Highlights

  • Vietnamese ASR under 8% WER
  • Two-way callbots and voicebots
  • Quality scoring on 100% of calls

How it works

1 · Sample collectionMeasure baseline quality on real calls
2 · Domain tuningAdd industry vocabulary and product names
3 · Go liveIntegrate the switchboard and build quality reporting

BigAI delivery capability

120+

Projects delivered

85 TB

TB processed per day

60+

Data & AI engineers

9

Years of industry experience

* Placeholder figures — replace with BigAI actual numbers before launch.

How we work

A five-step process, transparent at every stage

Each step has concrete deliverables and acceptance criteria — you always know where the project stands.

  1. Assess

    Review current data estate, source systems and priority use cases. Output: assessment report and roadmap.

  2. Architect

    Lock the reference architecture, technology stack, security model and estimated running cost.

  3. PoC

    Run on real data for 4–6 weeks, measured against KPIs agreed in advance.

  4. Deploy

    Move to production, integrate with existing systems, train your internal team.

  5. Operate & Optimise

    Monitor models, optimise infrastructure cost, iterate on a quarterly cycle.

Case studies

Measurable outcomes, not pretty slides

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Industries

We learn the business before we talk technology

Every industry has its own data structures, compliance rules and problems. Pick yours to see concrete applications.

Resources

Engineering notes & analysis

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How RAG works and when to fine-tune instead

The two approaches are often framed as alternatives. RAG solves a knowledge problem; fine-tuning solves a behaviour problem. Confusing them is a common way to overspend.

Cutting Spark cluster cost by 60%

Most Spark spend is wasted in places that are easy to fix: the wrong storage format, partitions that are too small, avoidable shuffles, and clusters idling overnight.

Start with a free 60-minute data assessment

A BigAI solution engineer will review your current data estate with you, identify the highest-value problem to solve and sketch a realistic roadmap. No commitment.

  • Data maturity assessment
  • 2–3 use cases with clear ROI
  • Budget and timeline estimate

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